1. What is ShoeSparkle?
ShoeSparkle is a footwear brand offering stylish, comfortable, and high-quality shoes for everyday wear, sports, and special occasions.
2. How can I place an order?
You can place an order directly through our website by selecting your favorite shoes, choosing the correct size, and completing the checkout process.
3. What payment methods do you accept?
We accept secure online payments including debit cards, credit cards, UPI, net banking, and other trusted payment options.
4. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected locations and products.
5. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.
6. What is your return policy?
We offer easy returns as per our Return & Refund Policy. Shoes must be unused and in original packaging to be eligible for return.
7. How do I choose the right shoe size?
Please refer to our Size Guide available on the product page to select the perfect fit.
8. Are ShoeSparkle shoes comfortable for daily use?
Yes! Our shoes are designed with cushioned soles and breathable materials for all-day comfort.
9. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
10. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, please contact our customer support within 48 hours of delivery.
11. Do you ship across India?
Yes, we deliver to most locations across India.
12. How can I contact ShoeSparkle support?
You can reach us through the Contact Us page or via email/phone mentioned on the website.